Where Your Dreams Become Reality
Terms and Conditions
All dates and times on this web site are based on Thailand.
Bookings are made with AsianLuxuryVillas.Com (IWP Ltd) acting as the agent on behalf of the owners/managers of the properties featured on this web site or any sites linking to this web site which are under our direct control only.
Villa Rental Confirmation will be forwarded to you via e-mail.
The Rental Confirmation is a binding agreement when you pay your rental deposit.
A payment in response to your Rental Confirmation constitutes your acceptance and agreement to all terms, conditions, limitations and restrictions as laid out below and as shown on the villa of your choice and the e mail booking confirmations.
Villas are only to be occupied for the total agreed number of guests at the time of booking.
All price quotations are based on your original enquiry for the maximum group size and bedrooms required.
Any changes from your original enquiry may incur additional changes to the quoted rates.
All rack rates are shown for full occupancy unless otherwise stated.
Where a villa has more bedrooms than requested the other bedrooms not in use will be locked.
All other villa services remain the same unless otherwise stated.
Pets are not allowed. Smoking is not allowed inside the villas.
Any illegal or immoral activities are not allowed.
Rates are subject to change prior to your booking enquiry being confirmed.
Some villas price in Thai Baht and these are subject to rate of exchanges on the payment dates.
The villas that price in Thai Baht are shown on their details.
US Dollar rate may not reflect the final Thai Baht rate due to currency changes and fluctuations but you will be advised on any change prior to accepting your reservation.
Villas have different terms and conditions. Please ensure you have read these under the rental terms and villa descriptions.
All and any e mails used in the enquiry and booking process are deemed to be legally binding as though they are part of the terms and conditions and of the rental agreement and contract.
Payments are usually requested by Bank to Bank transfers direct either to the property owners or managers. Payment procedure will be advised to you on your confirmation e mail. Please ensure your bank transfers the exact total shown on your invoice without deduction of any fees which are the responsibility of the client. Any payment received which is not as the exact amount will be adjusted on your balance payment or your security deposit.
Please note that some villas change your security deposit into Thai Baht and return it to you less your in resort deductions in the same currency.
Any repayment of funds or deposits will incur a small bank transfer fee as charged by our/owners/managers banks.
If payment is made in Thai baht to our local account then any variations on exchange rates are to the clients account in the event of any refunds being made.
In most cases payments are requested by Bank to Bank transfers.The damage deposit will be applied to your credit card or your security deposit together with any balance payment.
These charges may include but are not limited to any damages, additional housekeeping, extra cleaning, mislaid inventory, telephone charge, rental items or additional nights stay etc which will be charged automatically against your security deposit.
Check In and out times vary from Villa to Villa.
Usually times are Check in from midday onwards and check out prior to midday.
Most villas are not rented on your day of arrival or departure to any other person and all owners are very flexible on this point.
Maid service is provided at different terms by different villas.
Please check the villa description on this matter.
Most villas have some live in staff who are very discreet and great cooks (Thai food).
Most of them are also very good babysitters (albeit not professionally trained) and babysitting services are only undertaken with the understanding and agreement that no liability can be accepted on behalf of the owners, managers, staff or agents or any other persons and that the parents/guardians/family and groups members
accept full responsibility for all children in their care.
All swimming pools and Jacuzzis are used at the renters risk. Many villas are situated on hillsides and some with sharp drop offs so extra care must be taken with young children.
NO OWNERS will accept any responsibility in these matters so please ensure you have comprehensive holiday and medical insurance.
Any person abusing the property or staff may be liable, with loss of all payments, to eviction from any property by the local Thai Police.
Please ensure that you respect the local staff and peoples ways of life and acceptances and cultures.
IWP Ltd acts as an agent for each property owner and accepts no liability for property loss
or damages nor liability for injury, accidents, delay, or any irregularity.
Guests are responsible for their villa or apartment during occupancy and should lock windows and doors securely at all times when not on the premises.
Your villa manager or in resort representative will be able to offer advice when needed. We are an agent acting on behalf of the villa owner or management company.
We act both for you and for the above but only in the capacity of a booking agent.
Your final agreement is between you and the villa owners or management company.
Villas are only confirmed upon receipt of payment. Until your payment has been received the villa owner may hold the dates for you subject to their discretion but also allow other enquiries. Villas are rented on a first come first served basis unless otherwise agreed in writing. The deposit payment secures the dates for you until your balance is due. Failure to pay the balance so that it is received by the date requested can in some cases invalidate your booking and your deposit payment. Please make sure all payments are made within the time period specified on your booking confirmation. Special discounts are usually only available against full rates not discounted rates and vary from villa to villa so please enquire if you are requesting any special promotion. Promotions are not useable in conjunction with any other promotion or discount.
Any matters arising with regard to any legality in these terms is deemed as being under Thai Law and as such is only covered by the jurisdiction of Thailand.
The above terms are meant as a general guide line. All villas have different requirements and conditions so please do not hesitate to ask us for clarification on any points. Our owners intentions are for you to have a happy and carefree holiday and to enjoy their property as if it were your own. Whilst all care has been taken in the preparation of this web site and information AsianLuxuryVillas.Com is not responsible for any items that are not exactly as defined within the details, photos and descriptions of any properties.
PLEASE NOTE THAT VILLA FACILITIES ARE INCLUDED AS SHOWN FOR PAYMENT OF THE FULL RACK RATES.
SOME VILLAS RESERVE THE RIGHT TO AMEND VILLA FACILITIES FOR RATES WHICH HAVE BEEN DISCOUNTED FROM THE NORMAL SEASONAL RACK RATES.
THESE CHANGES WILL BE ADVISED TO YOU PRIOR TO CONFIRMING YOUR VILLA.
Last minute confirmations are payable in full within 24 hours of confirmation If no proof of payment or payments are not received within 24 hours from the date and time shown on your confirmation e mail (Thai time) then the booking is automatically cancelled without any prior notification We do not accept last minute bookings where the arrival date is less than 3 days (72 hours) away
Minimum stay periods
We regret we do not accept enquiries and bookings where the minimum stay period for low and high seasons are less than 3 nights For peak periods minimum stays are usually between 10 to 14 nights but are subject to the villa owners preferences.
